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Standards, or "exemplars", are
the known, verifiable handwriting samples that are compared to
the disputed handwriting.
It is important to remember that, in an
examination involving disputed handwriting, the standards can make or
break your case. If the examiner has poor standards, this will impact
the strength of the opinion.
The most important factor in any document
examination is the quality of the standards (the documents of known
origin that are compared with the questioned documents). The questioned
document is important too, but it is a "given". It defines the outer
limits of the examination, but how far the examiner can go within those
limits depends on the standards.
Types and Amounts of
Writing Specimens Required for Comparison
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One of the most commonly asked questions of forensic
document examiners is,
“What kind of handwriting specimens
do you need for comparison purposes?”
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Forensic handwriting and signature
comparisons require access to a suitable and adequate quantity of
specimen material. Some suspect writers will readily provide specimen
handwriting on request. In other instances, documents that the suspect
wrote while carrying out his business or personal affairs may be the
only materials available.
There
must be no doubt about the authenticity of the standards. The document
examiner needs to be able to rely on the standards, and the standards
may need to be accepted as evidence in court.
The following guidelines should
ensure the document examiner is provided with proper standards needed to
reach a meaningful conclusion:
First, all submitted "known"
handwriting for comparison should be:
- relevant (compare signatures
to signatures - numbers to numbers)
- contemporaneous (bracketing
the date of the disputed handwriting)
- in sufficient numbers, and
- as often as possible, original
documents.
Next, there
are two categories of known writings submitted for comparison with
questioned handwritten material:
- Collected (non-request) writings (handwriting standards), are
writings executed in the normal course of business and are unrelated to
the case under investigation.
- Requested writings (exemplars)
consist of handwriting, signatures or printing produced solely for the
purpose of conducting a handwriting comparison. "Requested" specimens
are often prepared at the request of the person seeking the services of
a handwriting expert.
Results of handwriting
comparisons tend to be more conclusive and meaningful when both
"requested" and "collected" exemplars are available.
Collected
standards are those already in existence - such as bank records,
letters, legal forms, and the like. These standards can be
obtained by an attorney or investigator, or presented by others (family members,
business associates, etc.) who have access to documents written by an
individual. In other instances, the suspect or victim can voluntarily
provide handwritten documents he/she prepared at an earlier time.
"Collected" standards have the following advantages:
- Since they are usually naturally
written, influences attributed to disguise or nervousness are usually
not a factor.
- They can be selected to be
contemporaneous with the date of the questioned document.
"Collected" standards also
have a number of disadvantages:
- It can be difficult to prove who wrote
them.
- The conditions that prevailed at the
time of writing are often unknown.
- They may have been produced by
different writing materials than those used to prepare the questioned
document.
- It is difficult to locate samples that
contain repetitions of the questioned text.
An overall benefit
in the use of collected writings is that they are natural - but they may
be limited in quantity and in their comparability to the questioned
text.
As mentioned above, "requested" exemplars are
written by an individual at the request of and in the presence of a
witness.
They
are of value in
handwriting comparison because the investigator controls the test and
ensures that it is directly comparable to the questioned entries. The
investigator also controls the number of known documents prepared, so
the document examiner is assured of having a sufficient number of
examples of each of the questioned letter combinations and words for
comparison.
Specific
advantages include:
- If prepared properly, they contain
letters and letter combinations similar to those which appear in the
questioned writing.
- They should contain repetitions of the
questioned text and thus better represent the individual's full range
of writing habits.
- They are usually admissible in court
proceedings because they have been witnessed.
- They can be prepared with writing
materials (i.e. pen, pencil, paper, cardboard, etc.) similar to those
used to prepare the questioned document.
- The format or arrangement of the
questioned writing can usually be duplicated.
- They can be prepared under similar
writing conditions to those that prevailed when the questioned
document was produced.
"Requested" exemplars also
have certain disadvantages:
- The
writing is done at one sitting, so the natural variation in the
writing may not likely to be as large as in collected writings
made individually over a period of time and under varying
conditions.
- The
writing may not be entirely natural or representative of the
writer's normal habits. The writer is aware of their purpose and,
rather than being naturally and freely written, "requested" specimens
may display features associated with nervousness.
Knowing the writings
are being collected for the purpose of comparison in a criminal
investigation, an innocent person may write more carefully than usual,
and a guilty one may intentionally attempt to disguise his handwriting.
An overall benefit of
requested or dictated writings
is that they can exactly reproduce the questioned text and are
available in quantity - but they may be of limited use because of their limited range
of variation and possible unnaturalness.
Occasionally, it may not be possible to obtain "requested" samples. (In
those instances, efforts should be directed at locating as many
"collected" samples as possible.)
All of these
circumstances will be taken into account during the document
examination.
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How Many Samples Do You
Need For Comparison? |
A forensic document examination cannot be adequately performed when
comparing a single signature to but one other signature. Handwriting
identification is based on habits that can only be determined through
scrutinizing numerous specimens. While there are unusual cases
where one or two signatures or a few typewritten lines will suffice,
much depends on the nature of the question. Be aware that in many cases
the amount of standard material is an issue, and begin to amass samples
early in the investigation.
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The client should make a dedicated
effort to obtain as many specimens as they can possibly find. |
For example, in cases where varying
letter forms is an issue, if the examiner doesn't see enough standard
writing, he or she will not have the information needed to form a good
opinion. Typewriting cases often depend on identification of some
individualizing defect of a machine. Defects can be sporadic, especially
in their developmental stages. A few lines of typing or a quick run
through the alphabet will not yield enough material to reveal the real
character of the typing element.
No two instances of naturally written words or
signatures produced by the same person
are identical in every detail.
Every handwriting shows natural variation.
This is due to the body's inability to carry out actions with
machine-like precision. No individual's writing, when executed in a free and
natural manner, is void of that element of writing known as "natural
variation". A person's handwriting is greatly influenced by reflexive
movements, and will disclose minor, but detectable changes attributable
to his/her mood, physical condition, muscular
co-ordination and external influences such as writing conditions, drugs,
alcohol, nervousness or the nature of the document bearing the writing.
The handwriting and signatures of some
writers can be remarkably consistent. Samples written on one occasion
will appear similar to those produced weeks, months or even years later.
In these cases, the writer's range of variation is described as limited
and it is often possible to reach a conclusive opinions
using only a few exemplars. In other cases, an individual's writing
might considerably, - either infrequently or habitually. As mentioned,
many factors can contribute to the varied appearance of one's writing. In these cases,
many more specimens are needed to isolate individual writing features and
determine their significance.
In spite of natural variation, the
developed handwriting of every person contains habitual features that
are as peculiar as any of his/her habits or mannerisms. The quantity of
specimens needed to represent a person's writing or signature habits
depends on both the extent of the contested writing and the internal
consistency of the handwriting. If the questioned writing consists of a
single signature, then perhaps 10-15 specimen signatures are all that is
needed. However, if the questioned material consists of several pages
of handwriting, printing and signatures, then significantly more samples
will be required to establish a suspect's writing habits.
So, in answer to the
question, "How much is enough?, there is not an "across the board"
answer.
Within the realm of practicality, there cannot be too many standards.
- And remember, quantity is no substitute for quality !

Sources for Collected
Handwriting Standards
When undertaking the collection of known
handwriting standards, keep in mind that the best standards are those
that most closely resemble the same timeframe,
circumstances, materials and content of the questioned document.
Therefore, look for standards that were executed close in time to the
document in question. This is especially crucial in cases involving
illness, death, accident, mental imbalance, substance abuse, or anything
likely to cause a dramatic change in the subject's behavior. One’s handwriting can change or evolve
over long and even short periods of time. Handwriting and signature
specimens should be dated as close as possible to the date of the
purported writings - ideally, from a few months before to a few months
after to offset this phenomenon. This is particularly important if the
purported writer is elderly, ill or sustained an injury around the date
of the writings.
Attempt to find out everything possible about the circumstances under which the
questioned document was allegedly executed. Was the individual lying
sick in bed, standing at a counter, holding a clipboard in his or her
lap? Try to collect handwriting standards for comparison that were written under similar conditions.
Is the questioned document a check, letter, legal form, passport? For
example, if the authenticity of a signature on a personal check is in
question, it would be ideal to collect 10-15
consecutively numbered personal checks that surround the
date when the questioned document was written.
Is it
written on blank paper, lined paper, graph paper, cardboard? Was pencil,
ballpoint, felt tip or fountain pen used? If there was anything unusual
about the materials of the questioned document, try to duplicate that
uniqueness in your collection of standards.
Content can be pivotal in a document examination. Make every effort to
include in your handwriting standards collection those that share letter combinations, words, phrases or numbers with
the questioned document.
Following is a list of
potential sources to assist you in your collection of handwriting
standards:
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101 Possible
Sources of Handwriting for Comparison Purposes |
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1. |
Account
books |
52. |
Leases,
real property |
| 2. |
Affidavits |
53. |
Letters |
| 3. |
Assignments |
54. |
Library
card applications |
| 4. |
Autographs |
55. |
Light
C. applications |
| 5. |
Automobile insurance applications |
56. |
Life
insurance applications |
| 6. |
Automobile license applications |
57. |
Loan
applications |
| 7. |
Automobile title certificates |
58. |
Mail
orders |
| 8. |
Bank
deposit slips |
59. |
Manuscripts |
| 9. |
Bank
safe deposit entry slips |
60. |
Marriage records |
| 10. |
Bank
savings withdrawal slips |
61. |
Membership cards |
| 11. |
Bank
signature cards |
62. |
Memoranda of all kinds |
| 12. |
Bank
statements, receipts for |
63. |
Military papers |
| 13. |
Bible
entries |
64. |
Mortgages |
| 14. |
Bills
of sale |
65. |
Newspaper advertisement copy |
| 15. |
Bonds |
66. |
Occupational writings |
| 16. |
Books,
signatures of owner in |
67. |
Package
receipts |
| 17. |
Building, "after hours" registers |
68. |
Parents
sign on report cards |
| 18. |
Business license applications |
69. |
Partnership papers |
| 19. |
Charity
pledges |
70. |
Pawn
tickets |
| 20. |
Check
book stubs |
71. |
Passports |
| 21. |
Checks,
including endorsements |
72. |
Payroll
receipts |
| 22. |
Church
pledges |
73. |
Pension
applications |
| 23. |
Convention registration books |
74. |
Permit
applications |
| 24. |
Contracts |
75. |
Petitions, referendum, etc. |
| 25. |
Cooking
recipes |
76. |
Photograph albums |
| 26. |
Corporation papers |
77. |
Pleadings |
| 27. |
Criminal records |
78. |
Postal
cards |
| 28. |
Credit
applications |
79. |
Probate
court papers |
| 29. |
Credit
cards |
80. |
Promissory notes |
| 30. |
Deeds |
81. |
Property damage reports |
| 31. |
Deeds
of trust |
82. |
Receipts for rent, etc. |
| 32. |
Depositions |
83. |
Reg.
mail return receipts |
| 33. |
Diaries |
84. |
Releases of mortgages |
| 34. |
Dog
license applications |
85. |
Rental
contracts/equipment |
| 35. |
Drafts |
86. |
Reports |
| 36. |
Drive-it-yourself applications |
87. |
Retail
store sales slips |
| 37. |
Driver's licenses & applications |
88. |
School
and college papers |
| 38. |
Druggists' poison registers |
89. |
Soc.
Security cards/papers |
| 39. |
Employment applications |
90. |
Sport
and game score cards |
| 40. |
Envelopes |
91. |
Stock
Cert., endorse. on |
| 41. |
Fishing
licenses |
92. |
Surety
bond applications |
| 42. |
Funeral
attendance registers |
93. |
Tax
estimates/returns |
| 43. |
Gas
service applications |
94. |
Telegram copy |
| 44. |
Gasoline mileage records |
95. |
Telephone service application |
| 45. |
Gate
records at defense plants |
96. |
Time
sheets |
| 46. |
Greeting cards, Christmas, etc. |
97. |
Traffic
tickets |
| 47. |
Hospital entry applications, etc. |
98. |
Voting
Reg. records |
| 48. |
Hotel &
motel guest registers |
99. |
Water
Co. service application |
| 49. |
Hunting
licenses |
100. |
Wills |
| 50. |
Identification cards |
101. |
Workmen's comp. papers |
| 51. |
Inventories |
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(Printable Version Below)
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A
Note on Originals vs. Copies |
While originals afford the examiner the
optimal material evidence to examine, document examinations must
sometimes be performed on photocopies alone - from beginning to end.
When submitting or working with copies, it is therefore essential to keep track of the generation of any copy made. With each
successive copy some loss of detail and addition of superfluous markings
can occur. Sometimes a good opinion can be formed based on photocopies
and sometimes it cannot. Of course, original documents are always preferred.

Guidelines for
Obtaining Requested Writing Exemplars
There is a method for obtaining good
requested standards.
The
investigator should be prepared in advance to obtain though
dictation, both verbatim and non-verbatim known, requested writings
(exemplars). This is more likely to yield request writings sufficient
for identification or elimination of the writer as the author of a questioned
document. Taking proper
handwriting specimens involves more than collecting a few hurried
autographs onto a sheet of notebook paper. It takes preparation,
attentiveness and an understanding of a prescribed approach that will
yield informative and defensible comparison samples.
Always study the
questioned writing ahead of time so you know its content and what kind
of writing (handwriting or hand printing, upper case or lower
case) was used. This is important because, for best results, the
known requested writings must be comparable in terms of content and type of
writing to the questioned document.
Ensure you can provide a setting for writing that is comparable to the setting of
which the document in question was prepared. For instance, if the
document is a check that was signed at a teller window, the subject
should stand in front of a tall table when preparing the specimens. If
the writing is graffiti on a bathroom wall, then a large sheet of
butcher paper would be taped to a smooth wall accordingly.
Obtain or prepare a collection of
exemplar forms for the writer to use. It is
important that the exemplar form be similar to the questioned
document so the writer has similar lines, blocks, and space in
which to write. Size, spacing, and placement
of the writing may be affected by the size and shape of the
document and the space allowed for the written entry. Do not use general purpose exemplar
forms (e.g. the alphabet, numerals, and fictitious signatures) if
you know what the questioned document looks like. If questioned document was written on tablet
paper, stationary, etc. use similar paper. If the document in
question is a form such as a legal document or a credit card receipt,
obtain a sufficient quantity of identical blank forms. If you must
use a photocopier to duplicate forms, ensure that it produces a clean
white background for the writing. Do not photocopy forms printed on
safety paper (e.g. traveler's checks). The photocopied background makes
it difficult to examine the writing. If no identical forms
are available, forms with a similar amount and arrangement of
writing space may be used. Blank forms can also be hand drawn as a
last resort.
Have available certain writing
instruments and papers that will provide the best adjuncts possible for
obtaining normal, natural handwriting. Ideally, determine what type of writing
instrument was used to prepare the questioned entries and provide
similar instruments to the writer of the exemplars. For instance, if the writing is in ball point
pen, obtain numerous sizes of ball point pens and allow the subject to
select that which is most comfortable for him or her. The subject may
also wish to use their own ball point pen which would certainly be
appropriate and desirable. Be aware, some
instruments, such as some fiber tip pens, tend to obscure small
writing features. A ballpoint pen provides a clearer record of the
written line.
Whenever possible, obtain collected specimens prior to taking the
requested specimens. This will provide you with samples of the subject's
handwriting that are normal and natural in nature. If none can be found,
request some form of signed identification such as a driver’s license.
Make a copy of this identification.
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Obtaining Preliminary
(Non-Verbatim) Dictated Exemplars |
In any handwriting case that involves
requested writing exemplars, the material to be written must always be
dictated to the subject, rather than copied by the subject. If a
language barrier exists, it is prudent to employ the services of an
interpreter (foreign language or sign-language) to facilitate this
process. It is not acceptable, and compromises the veracity of the exemplars to afford the subject the opportunity
to copy text from any source - especially a document in question!
Whenever possible, obtain collected, known
writings (standards) before the dictated writings. Observe
the slant, speed, and general appearance of the collected writings so
you may recognize whether the dictated writings are being executed in a
valid fashion during the interview. If not, you may need to implement measures to prevent the writer from distorting or disguising
his/her handwriting.
After allowing the subject a few moments
to do some free writing to "loosen up", you are ready to obtain
requested samples from the subject.
First and foremost, allow the writer to have only one
exemplar form in front of him/her/her at a time to be executed.
One drawback common to requested specimens is
the purposeful attempt at disguise. The first few specimens taken should
be carefully scrutinized for marked characteristics of disguise. One
useful approach is to request samples of the subject’s signature and
make a cursory comparison of these samples to his/her signature on an
existing
identification card. This does not require an in-depth review but rather
an overview of the general appearance.
If you are especially interested in
exemplar signatures, employ several
forms or blanks with the same layout as the questioned document for the
subject to sign. Have the subject sign these forms one at a time. A
column of signatures on a single sheet of paper may be useful if it
appears in conjunction with several other types of exemplars, but by
itself is not the best exemplar for examination. A column of ten
signatures executed in this fashion tends to become ten copies of one
initial signature -
rather than ten distinct signatures.
Depending on the questioned document, it may be important to request
that the subject write in printed or cursive form. If a forensic document examiner is to compare cursive writings, they
cannot perform a thorough examination from printed specimens.
Submissions should include letters and letter combinations that are
repeated in the questioned writings. Also, it may be
necessary to request samples written with the unaccustomed ("wrong")
hand.
For the first few
exemplars, give the writer only minimal instructions. Allow
him/her to do what comes naturally. After that, you may instruct
him/her on when to write or print, or when to capitalize, etc.
Next, it is recommended that a general handwriting form be completed.
A general handwriting form is a document containing numerous names,
numbers and words that are to be completed by the subject. Attempts to
disguise writing usually results in a non-uniform appearance to the
writing (the slant changes or the size of the writing changes).
Number the exemplars in the sequence in
which they were written. Make notes of the instructions given to the
writer and provide that information with the laboratory examination
request.
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Obtaining Verbatim Dictated Exemplars |
Verbatim dictated exemplars are those
that duplicate (in content) each questioned entry. This
type of specimen allows the forensic document examiner to scrutinize
characteristics that interrelate between characters such as relative
letter heights, baseline habits and such. It is generally recommended
that 15-20 verbatim request specimens be taken.
Again, depending on the document in
question, it may be important to request
that the subject write in printed or cursive form; just as it may be
necessary to request samples written with the unaccustomed hand.
Duplicate the questioned document (s) to
be used as your dictated "known". Then dictate the
text material content at a reasonable speed. When extended handwriting samples
are dictated, the speed of dictation should be
varied.
Do not give any help with
spelling or punctuation. Have the subject sign and date each sample as
it is executed. Immediately take the exemplar
and set it safely aside, out of the subject's view. After some general conversation, ask the
subject to repeat the task. This is a good time to request that the
subject use a different paper or writing instrument if appropriate.
Dictate a bit faster the second time. More repetitions may or may not be
needed.
Do not make lists by taking multiple known,
repeated exemplars on the same sheet of paper. That is, do not have the
subject write the same sample of text
15-20 times on one sheet of paper.
Nor should you provide the unrestricted
space of a whole sheet of bond paper for brief entries (like
signatures). Doing so tends to result in unnaturally enlarged
writing.
As always, number the samples so that
the document examiner will be aware of the sequence in which the
exemplars were executed; and always keep a separate anecdotal record of anything
unusual that happens during the session.
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Summary of the Cardinal
Rules in Acquiring
Dictated Writing Exemplars:
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First and foremost, NEVER show the writer the questioned handwriting
(or typewriting), nor allow him to copy from any source.
-
Dictate everything
!
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Do not help the writer with spelling, punctuation
or arrangement.
-
Unless the writing instrument is
significant in some way (in which case you would let the writer
choose from selected pens and pencils), have the writer use black or
red ink. In the event that the exemplars must be
reproduced for court exhibits, black and red photograph best. Use
white unlined paper.
-
Take relevant
exemplars. If the writer is suspected of signing a
name other than their own, have them sign THAT name. Have them sign
only one signature to a page and remove that page from their
view. (If the writer is intentionally attempting to disguise their
writing, do not give them the opportunity to copy their own
concoction over and over).
-
Request exemplars in randomized
order...signatures, alphabets (printed and cursive),
words containing the same letter combinations as the disputed
handwritings, then back to signatures.
-
Rush them. Do not let the writer
think about what is occurring.
-
Take many exemplars.
With requested exemplars, "more is
always better".
-
Date, initial (witness)
and sequence the
exemplars.
-
If the document on which the disputed handwriting appears is
significant in any way (as in
a specific form), take the
exemplars on
blank reproductions of that form.
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(Printable Version Below)

Preserving the
Integrity Of Documents
The improper handling of questioned documents can seriously impair
and diminish the scope of detailed scientific examination. In that
questioned documents present such important evidence to the examiner for
scientific analysis, it is a pity that ignorance regarding proper
handling and storage procedures should conceivably destroy substantial
evidence - before it is ever delivered for examination.
Following are common sense guidelines, which if properly observed, can
greatly contribute to the successful preservation of document evidence:
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Tips For
Preserving Evidential Document Integrity |
- The use of transparent/flat covers big enough to contain the
disputed documents unfolded is recommended. Use gloves or
forceps to place documents in protective covers. Do not
hold document with fingers. (Manila envelopes are also
acceptable)
- Ideal and best storage conditions should be observed to maintain
the originality of the disputed documents. They should be
protected against excess or heat, dampness and light. Moisture,
exposure to smoke or fumes, excessive heat and light promote aging of the documents.
- Photocopies or photographs should be made immediately to protect the evidence
against damage caused due to handling, stains and dirt. They
should be made without damaging documents.
- If advised by the examiner, the evidence should be photographed
before parting with the originals and such sensitive evidence as
fingerprints, indented (impressed writings) must be properly
preserved photographically.
- As far
as possible, the disputed documents should be handled as little
as possible. Constant handling makes a document dirty, frayed,
wrinkled and stained. Use of gloves or forceps is always recommended in handling
sensitive documents.
- Keep accurate records of chain
of evidence.
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Evidential
Document Handling DON'TS |
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- DO NOT use pins or staples
in any location on the document.
- DO NOT make cuttings, punch-holes, erasures or
perforations in the disputed documents lest evidence be destroyed.
- DO NOT make new folds
in documents. If it is necessary to unfold or open a document
for inspection, remember how it was folded (This may be
important later). Once unfolded, keep open if practical, in a
proper size envelope.
- DO NOT write or mark on
any disputed document. Small legible identification marks may be made
on protective jackets - in areas not obstructing viewing of the evidence.
If any writing is to be made on protective cover, it should be
done before document is inserted.
- DO NOT underscore or
encircle words on questioned documents. If notes are
necessary, make a photocopy and place notations on photocopy.
Description of any content matter should be written on
separate sheets of paper.
- DO NOT trace over
questioned document.
- If you have a jig-saw puzzle
of torn pieces of document, DO NOT paste or tape them
together. Send pieces into the document examiner for a
reconstruction and she/he will photograph (or photocopy) the
results for you.
- DO NOT dust document
with fingerprint powder. Documents can be photographed and
chemically processed in a laboratory.
- DO NOT use pencil, pen, pointers or any sharp object on the evidence.
- DO NOT cut or tear the documents.
- DO NOT carry the evidence loosely in the pocket.
- DO NOT rub fingers against the document lest the writing is smudged.
- DO NOT allow handling
of unprotected document by ANYONE. Show others (who are
legally entitled) only a photograph or photocopy.
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(Printable Version Below)
Unless an attorney or investigator has
been involved in a questioned document case, they often have no reason
to think of the necessary precautions. Each point made here can be
elaborated upon with detailed recommendations pertinent to a specific
document or case in question.
The best way to assure good results
is to contact the document examiner early in the investigation and
work with the examiner to plan an approach to your specific case.

Printable Guidelines
Feel free to print out and use the
following documents to guide you in your work...
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Document |
PDF |
MS Word |
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101
Sources of Handwriting for Comparison |
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Rules for Acquiring Dictated Writing Exemplars |
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Tips for Preserving Evidential Document Integrity |
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Evidential Document Handling "DONT'S" |
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Acknowledgements:
This webpage is based upon the
author's experience and borrows heavily from the following works and
websites:
Hilton, Ordway, Scientific Examination of Questioned Documents,
revised edition, Elsevier Series in Forensic Science, N.Y., 1984
Osborn, Albert S., Questioned Documents, Second Edition,
Patterson Smith, Montclair, NJ, 1929
http://www.asqde.org
http://www.forgeryfinder.com
http://www.handwritingfingerprintexperts.com
http://www.state.ia.us/government/dps/dci/lab/document.htm
http://qdewill.com
Disclaimer:
We are not attorneys. We do not
dispense legal advice in any fashion. We only comment on our experiences as
it relates to cases we have personally been involved in regarding
handwriting, forgeries, or expert witnesses. If you want legal advice, you
must consult a licensed attorney in your state.
© 2005 DIANA KING, RN, LNC, Forensic Document Examiner. All rights reserved.
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